Return Policy - Fasbazar

Return Policy

Return Policy

The satisfaction and expectations of our customers are always very important to us and FASB strongly advise to ensure products are delivered in good condition. If for any reason you are not happy with your order; You can return or exchange it within 7 days from the date of delivery upon contacting customer care team by email, provided that it is in its original packaging, unused and labels have not been removed, not been unboxed and tried/used. Grocery, Cosmetic, Perfumes and personal care products cannot be returned/exchanged due to health and hygiene reasons.

Refunds, will be done only after receiving the returned product and confirmation that it’s within the return policy and refund will be done through a gift card to the order of the registered buyer only, gift card can be used for a later purchase and shall be valid only for 12 months.

Exchange, exchange of product if accepted then customer shall pay the difference cost between old product and new product in addition to return cost and delivery cost, For both Refund and/or exchange FASB has the right to deduct 10% of the price of the exchanged/Returned product as processing fee.

– If return of exchange is due to damage/wrong delivery from fasbazar.  Then FASB will accept returns at no extra charge.

– Cash Refund, cash refund is not applicable.

– Refund shall only made to the same card that used for purchase.

– Refund shall only be made within 15 day of receiving e-mail from FASB accepting the returned product and refund.  


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